Vertu BMW Exeter

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verified label
4.8/5 rating

Outstanding

- Based on 40 verified purchases in the last 3 months

Vertu BMW Exeter Verified Purchases

96
Overall
Satisfaction
95
Would
Recommend
309
Total
Purchases

Total Active Purchases:

309

(Verified: 309)

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My experience at Vertu BMW Exeter

I'd definitely recommend Vertu BMW Exeter because easy to work with

Mr Samuel Doubleday
18/05/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Samuel,

Thank you so much for taking the time to share your positive experience with us! We're pleased to hear that our team made it easy for you to work with, and we appreciate your recommendation.

Kind regards, Dawn.

18/05/26
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My experience at Vertu BMW Exeter

The experience at Vertu BMW Exeter was great because Adam was extremely friendly and helpful, and the car is excellent.

Mr Gerard Kennett
17/05/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Gerard,

Thank you so much for sharing your positive experience with us! We're pleased to hear that Adam's friendliness and helpfulness made a big difference in your visit.

Kind regards, Chloe

17/05/26
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My experience at Vertu BMW Exeter

I'd recommend Vertu BMW Exeter because overall, I had a positive experience. I primarily dealt with Jermaine, who was excellent throughout the entire process—professional, helpful, and consistently attentive.

The reason for awarding four stars rather than five is due to some inconsistencies with other members of staff. At times, information provided about the vehicle was unclear or conflicting, and I had to make multiple requests regarding a low battery issue, receiving different responses on each occasion.

That said, Vertu Exeter ultimately resolved the matter by replacing the battery, and my overall impression remains a good one, particularly due to the high level of service provided by Jermaine.

Mr Coen Maynard
16/05/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Coen,

Thank you for taking the time to share your feedback about your experience at Vertu BMW Exeter. I'm glad to hear that Jermaine was professional, helpful, and consistently attentive throughout the process. Sorry to hear there were some inconsistencies with other staff members, but I'm pleased that we were able to resolve the issue with the battery replacement.

Kind regards, Kerry.

16/05/26
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My experience at Vertu BMW Exeter

The experience at Vertu BMW Exeter was good because Jermaine was a great communicator, he always called when he said he would. I felt he was open, friendly and honest. My car purchase was easy and stress free. Thank you

Mrs B
15/05/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello

We're truly happy to hear that your experience at Vertu BMW Exeter was positive! Jermaine's great communication skills certainly made a big difference in making your car purchase a smooth and stress-free process. We appreciate your kind words and are glad we could provide you with an easy and enjoyable experience.

Kind regards, Keith.

15/05/26
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My experience at Vertu BMW Exeter

The experience at Vertu BMW Exeter was fantastic. Gavin was helpful, patient! and assisted where he could. This is the 3rd car I have had from Vertu BMW and I would highly recommend Gavin

Mrs Juliet Wedderburn
12/05/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Juliet,

We're happy to hear that your experience with Gavin at Vertu BMW Exeter was fantastic! We're grateful for his help and appreciate your loyalty, having chosen us for three cars - we look forward to serving you again in the future.

Kind regards, Dean.

12/05/26
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My experience at Vertu BMW Exeter

I was happy with the service at Vertu BMW Exeter

Mr B
11/05/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Mr B,

We're happy to hear you were pleased with your experience at Vertu BMW Exeter! Our team worked hard to ensure everything went smoothly, and it's great to know their efforts paid off. We appreciate your feedback and look forward to serving you again in the future.

Kind regards, Matthew.

11/05/26

Contact

01392 536589

Location

Bmw Dealer, Car Dealer, and Used Car Dealer in Exeter, UK

Matford Park Road, Marsh Barton Trading,

Exeter,

EX2 8FD, UK

Hours

Open - Closes 6:30pm


Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm