Vertu BMW Exeter

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4.8/5 rating

Outstanding

- Based on 37 verified purchases in the last 3 months

Vertu BMW Exeter Verified Purchases

96
Overall
Satisfaction
94
Would
Recommend
288
Total
Purchases

Total Active Purchases:

288

(Verified: 288)

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My experience at Vertu BMW Exeter

Adam at BMW Exeter was great. Sorted everything out perfectly including a personalised video. The (4yr old) car was in amazing condition, even better than expected as I purchased it unseen online. The pickup from the train station showed real customer service. Would happily buy unseen/online again from BMW Exeter.

Mr Weterings
31/03/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Mr Weterings,

We're really glad to hear that Adam at BMW Exeter provided a fantastic experience for you, including a personalized video and exceptional condition of your new car. We're also glad the pickup from the train station showed our commitment to customer service.

Kind regards, Keith.

31/03/26
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My experience at Vertu BMW Exeter

I would recommend Vertu BMW Exeter to friends and family because the service from staff was great. They had a really good selection of stock. Adam was very helpful in selling me my new car. The communication was very good, giving me great confidence in purchasing here.

Mr Davey
28/03/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Mr Davey,

We're delighted to hear that you had a positive experience at Vertu BMW Exeter, and we're glad our staff, including Adam, were able to provide excellent service and help you find the right car. We appreciate your feedback on our selection of stock and communication style, which has helped give you confidence in your purchase.

Kind regards, Dean.

28/03/26
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My experience at Vertu BMW Exeter

I'd recommend Vertu BMW Exeter to anyone because they provide first class service from start to finish. My car was exactly as described and no hidden nasties. I would recommend Vertu BMW Exeter to my friends and family, even though I travelled from Bristol to Exeter to buy my car, a BMW X1.

Mr Michael Martin
27/03/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Michael,

Thank you so much for taking the time to share your fantastic experience with us! We're delighted that our team at Vertu BMW Exeter provided you with an exceptional service and met your expectations.

Kind regards, Keith.

27/03/26
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My experience at Vertu BMW Exeter

Vertu BMW Exeter were really helpful and I'd recommend them because of Myers, who sold me my 2 series. After a terrible visit to Ocean BMW Plymouth to try to buy a car ( where my previous 3 BMW's were purchased from ), i called into an incredibly busy Exeter BMW show room. The Boss whom was watching from the mesne, came down to meet me, apologised to me for the delay in getting someone to me , but said he would, as soon as someone came free. Lucky for me that was Myers. Within 30 minutes of meeting him, i knew what car i was gong to buy ! I was taken extremely seriously form the get go, not insulted with my PX offer ( and subsequent incentives offered to buy the car ) . The whole process of buying was made simple , and Myers explained everything so professionally. On test driving my vehicle, Myers resembled Wikipedia on his knowledge of its functions. I have had the vehicle a month now. I am still in contact with Myers, and i am still asking him questions about the car. He is always polite, prompt and not condescending in his replies. Ocean Plymouth's loss is now Vertu BMW Exeter's gain . I felt i was buying a car from Myers, rather than a big corporation !! A thoroughly professional set up here at Vertu, but the personal touch from Myers is what counted for me

Mr Chaplin
25/03/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Mr Chaplin,

We're glad to hear that our team at Vertu BMW Exeter provided you with an exceptional experience, and we're grateful to have Myers on board. His dedication to customer service and his passion for the brand are truly valued assets to our company.

Kind regards, Dean.

25/03/26
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My experience at Vertu BMW Exeter

I'd recommend Vertu BMW Exeter because efficiency and professional dealing with

Mr Mark Scadding
23/03/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Mark,

Thank you for taking the time to share your positive experience with us! We're truly happy to hear that our team at Vertu BMW Exeter provided efficient and professional service, making a difference in your day.

Kind regards, Keith.

23/03/26
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My experience at Vertu BMW Exeter

I’d recommend Vertu BMW Exeter to anyone because my purchase of a BMW M3 was an outstanding experience from start to finish. The team were professional, knowledgeable, and genuinely enthusiastic, making the whole process feel smooth and enjoyable rather than stressful.

From the moment I walked in, I was made to feel welcome and valued. The staff took the time to understand exactly what I was looking for, answered all my questions clearly, and kept me well informed throughout. There was no pressure at any stage—just honest advice and excellent customer service.

The car itself was presented in immaculate condition on collection day, and everything was explained thoroughly so I felt completely confident driving away. It’s clear that they take pride in both their vehicles and their customer experience.

Overall, a first-class service and a dealership I would happily return to in the future.

Mr B
19/03/26
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Reviewed on JudgeService

Vertu BMW Exeter's Reply

Hello Mr B,

We're delighted you had an outstanding experience at Vertu BMW Exeter! We're proud of our team's professionalism, knowledge, and enthusiasm, which helped make your purchase process smooth and enjoyable. Thank you for recognizing their hard work and dedication to providing excellent customer service.

Kind regards, Liza

19/03/26

Contact

01392 536589

Location

Bmw Dealer, Car Dealer, and Used Car Dealer in Exeter, UK

Matford Park Road, Marsh Barton Trading,

Exeter,

EX2 8FD, UK

Hours

Open - Closes 6:30pm


Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed

Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm